Wireless Printer Troubleshooting

Printer

There’s nothing more annoying than your printer suddenly deciding it doesn’t want to print any more.

Yesterday it worked fine, but now, although nothing has changed, it point blank refuses to play ball.

Before you reach for the phone for your IT support guy, here’s a couple of things you can try.

Reboot

Yes, it’s a hassle, but rebooting your printer could be all that it takes to get it working again.

Print spool

OK, so reboot doesn’t work this time, how about making sure that the “print spooler” service is running (start > run > services.msc > find print spooler in the list)?

Roll back

If you’re still not having any joy, try rolling back the driver.

Wireless

Hmm, OK, this is obviously going to take more digging. How about resetting your wireless connection?

Default

You should also check to make sure your printer is set as the default printer.

Still not working?

OK, it may be something more serious, in which case it’s time to call in the cavalry.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.