How to Prevent Someone Else Ordering With Your Amazon Echo

Amazon Echo


The Amazon Echo (or Echo Dot) is the latest must-have gadget.

I’m sure you’ve seen the adverts, so you know, through it, you can order anything you want from Amazon using a voice command.

On the face of it that sounds fantastic (if not a little bit lazy), but there is a HUGE downside – someone else can easily take advantage of it.

After its launch, it wasn’t long before people cottoned on to this slight flaw, with several listeners of the NPR-produced Listen Up radio show reporting that the host’s segment discussing the Echo had triggered their Echo devices.

Here are our tips to make sure your Echo only does as you tell it.

Find somewhere quiet

OK, no home has an entirely quiet zone, but you can move your device away from televisions and radios. By ‘move away’ we mean completely out of ‘ear’ shot.

That way, if the word ‘Alexa’ is mentioned your device won’t start listening.

Set a confirmation code

One of the great things about the Echo is its voice buying function – just tell it what you want, and it will buy it for you.

However, to make sure it’s only buying what you want and not something it’s overheard, it’s a good idea to set up a confirmation code.

This acts as a PIN. You can set it like this:

  1. Open the Alexa app
  2. Open the left navigation panel and then select Settings > Voice Purchasing
  3. Select a setting to update it

Then, whenever you try to make a voice purchase, Alexa will ask for the four-digit code.

Choose your wake word

Another layer or protection is to choose your wake word. So, rather than ‘Alexa”, you could opt for ‘Amazon’, or ‘Echo’. If you’re a Trekkie fan, you could use the recently added ‘Computer’.
All you have to do is:

  1. Open the Alexa app
  2. Open the left navigation panel and then select Settings
  3. Select your device from the menu
  4. Scroll down and select Wake Word
  5. Use the drop-down menu to select a wake word and then select Save (when you change the wake word, the light ring in your device flashes orange briefly

Hopefully, these tips will help you keep your Amazon Echo safe from erroneous orders.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

Source: Transcendit