Microsoft is stopping support for its Windows 10 mobile operating system for phones and tablets.
As from December 10, 2019, users will no longer receive new security updates, non-security hotfixes, free assisted support options or online technical content updates for free.
Why is the axe falling? Well, since its launch in 2015, Windows 10 Mobile failed to gain popularity. At the moment it has a current market share of less than one per cent.
Microsoft’s advice to users is that they should switch to an Android or iOS device. Those customers who expect to continue using their Windows 10 Mobile device after December 10, 2019, are encouraged to create a backup manually using the Settings->Update & Security->Backup->More Options and then tapping Back up now before that date.
How do you know if you have Windows 10 Mobile?
The easiest way to find out whether you’re using Windows 10 Mobile is to check out the version of operating system your Windows phone is using.
You can do this by:
- Select Settings->System->About
- Tap More info
- The Software section shows Windows 10 Mobile
- The OS Build section shows 10.0.15254.<xxxx> where <xxxx> designates a specific quality update build. The content of each quality update build is documented under the Windows 10 update history page.
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