Will Artificial Intelligence Take Over Your Job?

Artificial intelligence

Now there’s a scary thought and not one I’d really considered until reading an article by Karl Flinders in Computer Weekly.

Over the years, as technology has progressed, more and more jobs have been lost. Frequently, these have been full time roles outsourced to either cheaper service providers in far flung areas of the world, or cloud computing reducing the need for businesses to develop their own software.

It would appear that no one is safe. The world seems intent on developing increasingly sophisticated software that enables robots and artificial intelligence (AI) that could threaten many jobs currently undertaken by humans.

If you think this is all pie in the sky and a bit Hollywood, think again.

According to Karl’s article, IPsoft has launched an AI platform fronted by an avatar called Amelia, which can provide services for “technology help desks, contact centres, procurement processing and advise field engineers” to name but a few processes. Then there’s the Bank of Tokyo Mitsubishi UFJ that uses 58cm tall robots in the front office to help customers.

Those sci-fi movies don’t seem so far fetched any more.

A couple of years ago, TechUK said it wanted to raise awareness of “the benefits that automation software can bring to UK business.”

Where will it all end?

If you’re starting to feel a bit vulnerable, here’s something that will not cheer you up. Karl includes this table showing the likelihood that your job will be computerised.

Telemarketers    99%

Accountants and auditors    94%

Retail salespeople    92%

Word processors and typists    8%

Machinests     65%

Commercial pilots    55%

Actors   37%

Firefighters   17%

Chemical engineers    2%

Recreational therapists    0.3%

Time for a change of career?

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.


Do You Know About the Update to UK Copyright Law?

Under the current 1988 copyright law, it is illegal to transform one piece of copyrighted content from one storage form to another. However, under the planned changes announced by the UK Intellectual Property Office (IPO), ‘ripping’ content from purchased CDs and DVDs for use on mobile devices (e.g. MP3 players) will be legalised.

The same also goes for any book or film; if bought for one device they can be copied to be used on another without infringing copyright provided the content is owned by the person making the copy and that the copy is made for personal use.

According to the IPO’s guide:

“The changes make small, but important reforms to UK copyright law and aim to end the current situation where minor and reasonable acts of copying that benefit consumers, society and the economy are unlawful. They also remove a range of unnecessary rules and regulations from the statute book in line with the government’s aim to reduce regulation.”

The IPO also stated that some media is protected by anti-copying technology to guard against copyright piracy, which is protected by law. This protection will still be allowed to be applied, but if the copy restriction is too restrictive, consumers can complain to the secretary of state.

Before these regulations can be approved the must be debated in both Houses of Parliament. Assuming they are passed, they could come into force as early as 1st June 2014.

Remember, despite these changes it remains illegal to make copies of content for use by other people, to copy rented or streamed content and to copy content downloaded illegally from file-sharing websites.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.