Wireless Printer Troubleshooting

Printer

There’s nothing more annoying than your printer suddenly deciding it doesn’t want to print any more.

Yesterday it worked fine, but now, although nothing has changed, it point blank refuses to play ball.

Before you reach for the phone for your IT support guy, here’s a couple of things you can try.

Reboot

Yes, it’s a hassle, but rebooting your printer could be all that it takes to get it working again.

Print spool

OK, so reboot doesn’t work this time, how about making sure that the “print spooler” service is running (start > run > services.msc > find print spooler in the list)?

Roll back

If you’re still not having any joy, try rolling back the driver.

Wireless

Hmm, OK, this is obviously going to take more digging. How about resetting your wireless connection?

Default

You should also check to make sure your printer is set as the default printer.

Still not working?

OK, it may be something more serious, in which case it’s time to call in the cavalry.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

Finding the Perfect Printer

What type of printer should you buy?

Well, that all depends on what you want it for.

If it’s for home use, the chances are you won’t be doing a huge amount of printing, but it will vary from printing photos to a home work project. Cost is also likely to be very important (initial cost and ink costs), so a versatile ink jet printer will be your best bet.

For the home office or small office, your printer will have to cope with a higher workload and you’ll want a more professional finish. You could splash out on a laser printer, but a high quality colour ink jet would probably suffice and have lower ink costs.

Once you’ve decided that bit, you need to think about features.

Multifunction models are always great value, giving you a printer, scanner and copier all in one. You might even want to consider Wi-Fi, especially if you have more than one computer using it.

Confused yet?

Before you go buying, make sure you know:

  • Your budget (initial outlay and ink costs)
  • Your printing needs
  • The features you want (e.g. Wi-Fi, multifunction etc.)

To help you out, we found a post on techradar.pro talking you through the 16 top ink jet and laser printers.

That should make your hunt a whole lot easier.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

 

Inkjet Cartridge Refilling–Avoiding Problems

printer

Everyone wants to be a bit greener these days and refilling your inkjet cartridges is one way of doing just that.

But refilling them can lead to problems with print quality and cartridge life.

This post talks you through some of the most common problems and tells you how to get round them so you and your inkjet cartridges can live a long and happy life together.

Don’t let the cartridge dry out

Inside inkjet cartridges (with a built-in print head) is a foam sponge. If wait too long to refill your cartridge you run the risk of this drying out. The sponge will go hard and ink dries and clogs the micro holes of the printer head.

This will result in inconsistent light and dark print and a reduced number of prints per refill.

To avoid this, refill your cartridge as soon as it’s out of ink or, preferably, top it up after every 200-250 sheets to make sure it always has ink and that the sponge can’t dry out.

It is possible to unblock a cartridge should the worse happen:

  • Place half a cup of hot tap water and bleach (50/50) in a saucer or shallow dish.
  • Hold the print head of the cartridge in the solution for 2 –3 minutes to hydrate and loosen any dried ink and allow the ink to flow through the print head nozzles.
  • Once cleared you should see ink bleed out (gently wipe it dry) – repeat if necessary.

It’s best to do this with an empty cartridge. Once cleaned add a small amount of ink to the cartridge to test the print quality. Then insert the cartridge into the printer and run it through its print head cleaning cycle.

Keep the print head clean

By keeping the print head clean you will increase the possible number of successful refills.

Gently clean the print head with a soft cotton cloth or cotton bud (don’t use tissues) dipped in water. Then snap the cartridge in and out a few times to get a good connection.

How to avoid ‘colour mixing’

When you’re filling a tri-colour cartridge the last thing you want to do is put the wrong colour in the wrong chamber.

To avoid this, get 3 tooth picks and dip them into the chambers – deep enough to pick up some of the ink. Then when you know which chamber holds which colour, mark the cartridge accordingly so you don’t make a mistake.

No back to back cleaning cycles

It is important to give your cartridge chance to get some ink flow after cleaning. So, once you’ve completed a cleaning cycle print 3 or 4 pages of a colour image. If it’s still not looking great repeat the cleaning cycle and then print a few more pages. Keep doing this until you get a good quality print.

Purge

The purging cycle isn’t the same as the cleaning cycle (if you don’t know how to do it read your printer manual). Basically during  the purge cycle, all the jets in the cartridge are heated and then cleaned from the inside out.

Watch the resistors

Resistors (they control the current to each outlet jet) are the reason behind a cartridge’s limited refill life.

If your cartridge runs out of ink, the resistors can overheat and then they’ll burn out and fail. The result is wavy, slanted print. If this does happen the only thing you can do is ditch that cartridge and buy a new one.

The pressure’s on

Refilling ink cartridges can change the equilibrium inside them and may therefore need time to adjust.

Some require you to re-pressurise them using a plastic squeeze bottle which blows air into an air hole. Others just need to be allowed to sit for a while before they can be re-inserted into the printer.

Air pockets

Some sponge filled cartridges can develop air pockets at the bottom of the cartridge block the flow of ink. Centrifugal force is the answer.

All  you have to do is:

  • Wrap the cartridge in a cloth
  • Place it in a plastic bag, head or exit ports pointing down
  • Swing the cartridge down towards the floor rapidly several times
  • A spot of ink should be visible from each chamber. If not do it again.

General maintenance, such as the steps above, will help extend the life of your refillable inkjet cartridges.

Author: MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.