Do You Have Skype Issues?

Skype has probably saved most of us a lot of petrol and car miles. It is a fantastic tool that Skype issueskeeps us in touch with customers, colleagues, friends and family all over the world.

But what happens when it won’t work?

A number of our customers have experienced issues when using Skype, so we thought it would be a good idea to run through some of them just in case you’re also experiencing similar problems.

By far the biggest issue is with sound – or rather not being able to hear or be heard.

The best way to check these aspects of Skype is to go to the Tools menu and click on Options and go to the Audio Settings where you can test your microphone, speakers and webcam.

Of course, it does help if you have your webcam plugged in and the drivers installed (just a quick tip there to save your blushes).

To make sure you can be heard, select the internal microphone on your laptop. But, if yours is more than 5 years old you’ll need an external one.

As you test it, if you can see little green dashes going across on the microphone and speakers, they are working OK. As for the webcam, as you would expect, if you can see yourself others will be able to see you too.

Windows 8 and Skype

Yes, Window’s 8 strikes again.

If you use the tiled option of Skype, when you get a call the phone will ring, but clicks off unanswered before you get the chance to click on it.

Unfortunately, there are no current fixes for this from Microsoft, so we suggest you download a previous version of Skype and save it on your desktop. After logging in, all your contacts will carry over automatically and you will be up and running again.

Have you experienced any other Skype issues? If so, leave a comment and let us know what they are and we’ll see if we can come up with an answer for you.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

 

 

 

Are You On Skype?

Free calls (Skype to Skype), video chats, instant messaging, conference calls, file sharing…it’s all possible through Skype. So how come you’re not using it yet?

The basic package is free so you can make that call to your brother in Australia without worrying about cost. Plus you can make calls to mobiles or landlines (anywhere in the world) cheaply with Skype credit.

It’s quick and easy to set up and you can even use it on your mobile.

Setting yourself up on Skype

To give you a helping hand, here are some instructions on how to set up Skype (PC users).

1. Go to the Skype website and click the ‘download’ button.

2. A window will appear asking you what to do next. Click ‘Save File’.

3. The setup wizard will then start. Once download is complete click on the SkypeSetup.exe file from your web browser downloads window to open the setup application. The wizard will appear and guide you through the rest of the installation.

4. Once the installation is complete you can launch Skype by clicking the icon on your desktop.

5. You’re ready to start using Skype.

Whether you are looking to use it for personal or business use, Skype is a cost effective and fun way to keep in touch with colleagues, friends and family.

Join in the conversation and download it today.

Author: MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

How to Set Up Skype…

phone call…And enjoy free phone calls to other Skype users

If you’re looking to cut your overheads, what better way than to start using Skype?

You can chat for free to other Skype users anywhere in the world and enjoy reduced cost calls to other users.

Not only that but there are a wealth of other features available for business and private users.

What’s more it’s very easy to set up – all you need is a computer.

How to set up Skype on your computer

First of all head over to the Skype website and click the download button (if you are a Mac user use this link).

Once your download has finished click ‘save file’ to set up your Skype application and follow the onscreen instructions of the set up wizard.

After the installation process is complete just click on your Skype desktop icon and away you go.

Finding contacts

Once you’re all set up you’ll need some contacts – you can search by name, Skype name (if you know it) or email address.

As soon as your contacts have accepted you you can start chatting.

You can even get an app to enjoy Skype on your Android or iPhone.

Why not try it out?

Author: MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.