How to Avoid Back, Neck, and Shoulder Pain

Back, neck and shoulder pain is fast becoming accepted as part of everyday life.

With so many of us office-based and sat in front of computers, in meetings, in aeroplanes or cars most of the day, it’s no wonder we’re dogged by aches and pains.

Years ago, before the onset of technology, we were far more active. However, today’s sedentary lifestyles and working environments are the root cause of our growing ailments.

Technology is to blame for our back, neck, and shoulder pain

Technology has been a fabulous time-saver in the workplace. It has enabled us to do things we never before dreamed of. In light of our growing awareness of climate change, it’s allowed businesses to reduce travel times. Instead of flying halfway around the world for a meeting, video conferencing is cutting costs and emissions.

However, on the downside, technology encourages us to sit for hours. However, our bodies aren’t designed to do that.  But the problem isn’t purely down to the computer. It comes down to our posture.

Improving your posture will reduce aches and pains

The plus side of this is that something can be done about it – and it doesn’t take massive changes to make a difference.

Never sit longer than 40 minutes without getting up and walking around to stretch your legs.

Think about your posture while you’re seated. The correct desk posture is feet on the floor, your bottom and shoulder blades pushed into the back of the chair.  Ideally, use a chair with armrests, so your arms are bent at 90 degrees and are flat on the desk.  Your eyes should be level with the top of the screen.

If you use a laptop, you’re always looking down, forcing your neck muscles to support the weight of your head.  Get a stand with a mobile keyboard and mouse and always rest your laptop on a table, not on your lap.

Small changes like these can make a big difference to your general health and wellbeing. Give them a go and say goodbye to neck, shoulder, and back pain.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich, Bury St Edmunds, and surrounding villages.  

Phishing Link Clicks – What Is The Potential Cost?

Phishing link click and their associated costs are big news. If you remember, last week we brought you a story from BullGuard about European banks and their need for better phishing protection.

To put the potential costs involved into perspective, here’s another story that highlights what a phishing attack can equate to in hard earned cash. It’s quite an eye-opener.

Ransomware has slipped off the mainstream media radar of late but it’s still out there causing havoc.

BullGuard reported the latest victims, which are two townships in Florida, US:

  • The town of Riviera Beach, 80 miles from Miami, paid US $600,000 worth of Bitcoins to a cybercrook who had locked its IT systems with ransomware
  • Lake City, a small town in Northern Florida, paid $460,000-worth of Bitcoin to hackers to regain control of its email systems and servers

In both cases the ransomware infections appear to be the result of users mistakenly clicking on malicious links in their emails, which then released the ransomware into the wider IT systems.

  • Riviera Beach lost access to its email, IT systems were knocked offline and 911 emergency services were disrupted
  • Lake City local government departments had to resort to pen and paper and residents were told to monitor the Lake City Police Department’s Facebook page for any critical updates

These attacks are the latest in an on going trend in which cyber criminals target the US public sector with crippling ransomware attacks.

  • So far in 2019 there have been 22 known attacks on US public-sector organisations including Baltimore and New York’s state capital, Albany
  • Two of the most destructive ransomware attacks were in Atlanta and Newark with more than $6 million extorted in ransoms. The US Department of Justice said these two attacks alone caused more than $30 million in damage

The cyber villains launching these attacks come from disparate backgrounds ranging from Iranian hackers to suspects in Romania and Hungary.

The one thing they have in common is the recognition that the US public sector is vulnerable to ransomware attacks and often willing to pay to have their systems unlocked.

What does this mean for you?

As a home user (or small business), you’re hardly presenting the same ‘half a million dollar’ opportunity that US public sector organisation are. However, that doesn’t mean you can’t become a target, especially when ransomware crooks decide to launch a mass phishing mail campaign.

To keep yourself safe, always use layered security software designed to identify new types of malware, including ransomware. And, always back up your data whether it’s to cloud-based storage or a stand-alone device.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich, Bury St Edmunds, and surrounding villages.  


Source: BullGuard

Data Breaches – What Do They Mean To You?

Data breaches are happening all the time. Every month another story breaks.

How do you react when you hear them?

Do you shrug and think ‘it won’t happen to me’, or does it make you sit up and think about your data security?

Here’s an interesting post we found on BullGuard’s blog that we wanted to share with you.

Data breaches are real

Mega data breaches come so thick and fast and the numbers are so large they become abstract. It’s reached a point where we can’t help but glaze over and often because the numbers are impossibly huge.

It’s easy to visualise 100, 5,000 and even 50,000 hacked data records because we can picture that many people. data breach

The latest data exposure affected 808,539,849 records and while the preciseness of the number is helpful it’s still an impossibly large number for most people to make sense of.

But wait for it; the exposure figures were revised and now it is believed that 2,069,145,043 total records from all over the world were exposed. That’s over two billion.

The exposed data belonged to a company called Four databases were compromised. describes itself as an email marketing firm with a particular specialisation in circumventing spam traps and bouncing emails.

We can also describe it as one of those companies that operate in the shadowy data economy, trading in huge quantities of personal user data.

Why it happened

The exposed data breakdown figures from just one database are as follows:

  • Email records – 798,171,891 records
  • Email with Phone – 4,150,600 records
  • Business leads = 6,217,358 records

The records were not encrypted but stored in plain text, and it appears the data, from multiple clients, had been pooled. At the time of writing, website is unavailable which isn’t too surprising.

While it is a leak, rather than a hack, the data could well have been downloaded for future devious use such as phishing emails, scams and payment fraud scams. The data could also be sold on hacker forums in a couple of months from now.

Two billion is still an impossibly large number to grasp but the moral of this data exposure is that cyber security is still far too much of an afterthought for many organisations.

What can you do to protect yourself?

In the face of this relentless deluge, we have to protect ourselves because clearly many of the myriad organisations that hold our personal data don’t do enough to keep it safe.

With this is mind BullGuard Premium Protection is the best form or protection available. It safeguards all your personal information, notifying you immediately if it appears on the internet.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich, Bury St Edmunds, and surrounding villages.  

Source: BullGuard

Has your iPhone Or iPad stopped charging?

Technology is great when it works. However, now and then it likes to throw a curve ball to remind us how much we rely on it.

Take smartphones as an example, specifically the iPhone (the same applies to iPads).

You may have experienced this situation: your iPhone won’t charge, or charging can be a bit hit and miss.

Your first reaction is probably to head off to town and buy a ridiculously expensive replacement charging lead (aka a Lightning connector). Or, you may decide to get your handset repaired.


Before you go down either of those routes, you need to know that there’s a good chance the connectors have become clogged due to small areas of corrosion. So small you can barely see them.

You can easily clean them by:

  • Applying a little WD40 (other specialist contact cleaners are available) to the contacts
  • Using a soft tipped brush or even a pencil eraser to clean the contacts.
  • Gently cleaning the contacts using light pressure

And that’s it. It works and brings device charging up to full throttle. However, don’t use an acidic based fluid to clean the connector, such as lemon juice or vinegar; as this could increase corrosion and drip into the device creating a bit of mess on those finely engineered, expensive electronics.

If you have an iPhone loaded with music that isn’t playing through your speaker dock, or only intermittently, clean the speaker and device contacts using the above method.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich, Bury St Edmunds, and surrounding villages.  

Thanks for the tip Bullguard

BullGuard Does It Again

If you take a look at our Internet Security and Anti Virus page, you will discover that we are great advocates of BullGuard.

We’re delighted to tell you that BullGuard has once again been awarded top honours in an AV-Test of anti-virus software for home users.

This is an independent test, which assesses security software from 11 different vendors (on computers running Windows 10).

BullGuard wiped the board, scoring the highest in every category.

We’ll let BullGuard tell you more.

BullGuard wins!


BullGuard Internet Security gained top marks in the protection category which tested for how well it stopped viruses. Including zero-day threats which often cause the most damage. One example is last year’s WannaCry ransomware, which rampaged around the world in a matter of hours taking out the systems of many high profile organisations.

BullGuard’s multi-layered detection engine is specifically designed to stop all threats from getting through. Including all types of ransomware and crypto-mining malware.


BullGuard Internet Security also gained top marks for performance. This category assesses how well antivirus software operates on a computer.

Does it slow a computer down; does it interrupt other processes on a computer? No; this is why BullGuard ranked highest.

BullGuard Internet Security boosts performance for gamers. Its Game Booster feature ensures players don’t have to turn off their protection to enjoy blisteringly fast gaming.


Usability was the third and final category that AV-Test assessed across all the antivirus software suites.

Again, BullGuard achieved full marks. This wasn’t surprising given that one of BullGuard’s guiding design principles is to ensure the software is uncompromisingly easy-to-use.

Too often security software can appear complex for home users. As a dedicated supplier of security software for home users, BullGuard takes the position that the user must be at the centre. As a result, the user control panel is simple-to-use, well-designed and aesthetically pleasing, as AV-Test will testify too.

Everyone at MPM IT wants to extend our congratulations to BullGuard and thank them for providing excellent protection.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich, Bury St Edmunds, and surrounding villages. 

Source: BullGuard

The World Loses One Of The Internet’s Founding Fathers

On 26th December 2018, the world lost Dr Larry Roberts aged 81.

The American scientist helped design and build the forerunner of the internet along with Bob Kahn, Vint Cerf, and Len Kleinrock.

The report from the BBC went on to say:

The son of two chemists, Dr Roberts reportedly chose electronics as a field of study because it was more forward-looking.

“I wanted something new, not old like chemistry,” he told Katie Hafner in an interview with the New York Times.

Two key developments credited to Dr Roberts include the layout of the original network and the way it shuffled data between its nodes.

Dr Roberts decided on a distributed layout for the elements of the network, rather than a centralised system, and decreed that data should be split into small chunks or packets as it travelled to its destination.

This packet-switching system, as it came to be known, drew on work done in the UK by Donald Davies at the National Physical Laboratory.

Dr Larry Roberts and Arpnet

In the late 1960s, Dr Roberts ran the part of the US Advanced Research Projects Agency given the job of creating a computer network called Arpnet. The BBC’s article goes on to say that:

The first four computers were connected to Arpanet in 1969 and it grew rapidly as universities and other research institutions joined it.

Dr Roberts was also keen for Arpanet to be put to practical use and he encouraged early users to adopt email to improve communication and collaboration.

Arpanet persisted until 1983 when it was folded into the larger internet and became one part of that network.

After leaving Arpa, Dr Roberts had a distinguished career founding and then running a series of networking start-ups.

A true pioneer, Dr Roberts will be greatly missed.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich, Bury St Edmunds, and surrounding villages.

Source: BBC

Windows 10 Upgrade Changes

Windows 10


The Windows 10 prompt to upgrade was changed following several complaints.

It had been claimed that Mircosoft was forcing the upgrade in users using a ‘nasty trick’. The corporation had given the update ‘recommended’ status, normally associated with critical security updates. When prompted to update, if the user clicked the red ‘X’, the upgrade wouldn’t start immediately, but it would be automatically scheduled for a later time.


However, Microsoft has now conceded and has changed the process admitting it was confusing.

A statement from Terry Myerson, VP at Windows and Devices Group stated:

“The new experience has clearer options to upgrafe now, choose a time, or decline the offer. If the red x is selected on this new dialog, it will dismiss the dialog box and we will notify the device again in a few days.”

Microsoft continues to promote Windows 10 as a better computing experience with added security features over previous versions and recommends that all users upgrade.

However, some users are still resisting citing worries about the strain the software may put on their hardware and that Windows 10 tracks its users too closely.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

Using Your Tech Safely On Holiday

keeping your tech safe on holiday

You’ve been waiting all year for your holiday.

The last thing on your mind is the safety of your tech, but if you don’t give it some thought you could end up with a nasty surprise on your return in the shape of unwelcome bills or lost data.

To help you out, below are some simple and effective tips to keep you safe when you’re connecting to public Wi-Fi networks.

Free Wi-Fi – or is it?

Most travel hubs, like airports, train stations and hotels, offer free public Wi-Fi. It’s a great thing and can make travelling that little bit easier, but you do need to exercise some caution in how you use it.

Before you hook up to a free Wi-Fi network in a public place, check the name of the network with staff or on any signs.

While most public Wi-Fi networks are safe it doesn’t take much for a hacker to set up something known as a man-in-the-middle attack. This essentially intercepts your data by posing as a legitimate network.

Let’s say you’re staying at the Hotel Grand. It may have a free Wi-Fi network called Hotel Grand Wi-Fi. A hacker could easily set up a network called FREE Grand Wi-Fi, try and route you onto their network and basically intercept all of your data.

So when you’re looking for Wi-Fi connection, if ‘free’ appears next to a network name you do need to be cautious. If you’re not absolutely certain about the integrity of a network don’t use it.

Keep your OS up to date – and apps

Another simple precaution is to ensure your operating system is up-to-date. This will at least patch any flaws that have been discovered in it.

And if any apps require updates, make sure you apply them too before you head off on your travels.

Look out for unasked for downloads

You need to be careful when connecting to public or hotel Wi-Fi networks. There have been ‘download tricks’, which are incidents where your device prompts you to update a software package. When accepted, malware is installed. If you get such a request, ignore it.

Mobile security

Also consider getting some antivirus software on your android mobile device, such as BullGuard Mobile Security, which is designed for the Android platform.

Check for HTTPS

It’s also wise to get into the habit of checking there’s always a lock symbol in the browser bar when you’re logging onto websites. This symbol tells you that communications between your device and the website are encrypted with HTTPS and as such are safe.

Happy holidays

It’s a shame all of this is necessary, but that’s the way of the world we live in. By following these simple tips you will be able to holiday in the knowledge that your tech and data are safe and sound.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

Did You Miss National Unplugging Day?



Yes, there really is a National Unplugging Day.

This year’s was on 26th June. If you missed out, don’t worry, you’ll get another chance next year.

The point behind it is to offer you a chance to do a digital detox.

We’re all so tied to our smartphones, iPads and computers these days it’s hard to imagine what life used to be like (for those of us old enough to remember the non-connected world).

So to help you prepare for it, here are a few tips on how you become completely unplugged for the day – if you’re up to the challenge.

  1. Turn your phone off

A simple and obvious step, but one that’s really difficult to do.

If switching it off is too much for you, how about putting it on silent and turning off notifications so your just using it as a phone.

If you can be really brave and go incommunicado for the day, switch it off and shut it away in a draw.

  1. Leave tech behind

This is easier said than done, but how about a weekend away where there is no WiFi.

If a trip away isn’t on the cards, put all your tech in one room, shut the door and walk away from it. Then go and so something outside – go for a run, bike ride or visiting a lovely ruin somewhere; anything that keeps you away from your virtual online life.

  1. Get your news the old-fashioned way

If shutting yourself off from the world is just a bit too scary for you, buy a newspaper so you can see what’s going on.

Going on a day trip? Then use a good old-fashioned map book rather than your phone’s satnav.

  1. Stop checking at night

Hands up if you’re guilty of sending emails at night or updating your Facebook status.

Stop it. No one wants to be contacted or poked at that time of night. Switch your phone to flight mode, or better still, leave it downstairs and buy an alarm clock.

  1. No sneaky peaks

One rather worrying statistic is that, according to a US study from a couple of years ago, 75 per cent of people use their devices in the lavatory.

Don’t not only is it wrong, it’s unhygienic.

  1. Do something different

Forget catching up on box sets, get outside and do something different, or bake a cask, or do that DIY you’ve been putting off, how about write someone a proper old-fashioned letter?

Are you up for the challenge?


MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.


Why It’s Important to Backup Your Data

Backup your data


Did you know that 31st March was World Backup Day?

Granted, this news is reaching you rather late, but in our minds World Backup Day should be every day. In fact it should be second nature.

The problem is most of us know it should be done, but never seem to have the time to make sure the right measures are in place.

Today, everything we do is dependent on data. Hardware failure, user error and malware can cause a real headache, which is why good backups (both business and home) are essential.

In honour of World Backup Day, Spiceworks and Unitrends produced this infographic aimed at raising awareness of the increasing role of data in our lives and the importance of regular backups.

World Backup Day

Looking for backup solutions?

If you’re unsure of what you should be doing, we’re always happy to advise you on the best method for your particular circumstances.

Just call or drop us an email here at MPM IT.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.

Source: Spiceworks